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LED content mapping, troubleshooting & repair

Technical LED support for production companies and venues, from pixel maps before the show to fixing a failed module during it.

Content mapping

Before the show, we help your content team build for the wall you actually have.

  • Pixel maps with exact canvas size and panel layout
  • Content specs for designers: resolution, frame rate, safe areas
  • Processor setup and scaling, so content lands pixel for pixel
  • Test patterns and a check of each content source before doors open

On-site troubleshooting and repair

When a wall acts up, we diagnose it on the spot.

  • Dead or stuck pixels and failed modules
  • Receiving card, data, and power faults
  • Color and brightness mismatches between panels
  • Signal dropouts between the source, processor, and wall

We can stand by during your show or come out for a service call on a wall that's already installed. Tell us the panel brand and model, and we'll say upfront whether we can work on it.

Questions we get

Can you work on a brand of LED panel you didn't supply?

Often, yes. Send the brand, model, and processor and we'll confirm before scheduling.

Do you offer standby technicians for a show?

Yes. A tech can stay with the wall for the run of show and handle problems as they come up.

Have a show coming up?

Send the dates, venue, and what you need. We'll reply with what we can cover and a quote, usually within one business day.